Practice Areas
Consumer Protection
Complaints before District, State and National Consumer Commissions for deficiency in service and unfair trade practice.
What this covers
- Deficiency in service complaints
- Insurance claim repudiation
- Builder delay and possession disputes
- Medical and professional negligence
- E-commerce and product defect claims
- Appeals before State and National Commission
The Consumer Protection Act, 2019 gives an individual a forum that is faster and considerably cheaper than a civil suit, provided the complaint is properly framed. Pecuniary jurisdiction, territorial jurisdiction and the two-year limitation period all have to be got right at the outset.
Common matters
Insurance repudiations, delayed possession by builders, defective goods, banking and financial service failures, and professional negligence form the bulk of this work. In each, the complaint is built around documented correspondence — the policy, the agreement, the invoice, the emails — rather than around a narrative.
What the forum can order
Commissions can direct refund with interest, replacement, completion of service, compensation for loss and mental agony, and costs. Understanding what the forum realistically grants for a given category of claim is part of advising a client whether to file at all.
Speak to an advocate
Not sure whether you have a case?
Send us a short description of the matter. We will tell you what the position appears to be and what the next step would cost — before you commit to anything.